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Business > Career Skills > Career Skills, BusinessCustomer-Driven Service
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- Two free Audiobooks! | |
If customer-driven service isn't already one of your organization's goals, it should be. In this program, Tony Alessandra, an expert on building business relationships, outlines some sure-fire strategies for consistently "wowing" your customers. You'll learn how to identify and exceed their expectations, build long-term relationships, and create what Alessandra calls "moments of magic."
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| Real Player |
Average Customer Review: 5 of 5
Publisher: Alessandra & Associates
ISBN:
Audio Length: 50 min.
Other audio books by Tony Alessandra:
Living the Platinum Rule: How to Get What You Want by Giving Others What They Want
The Power of Listening
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