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How to Map Your Industry's Profit Pool

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This article from Harvard Business Review asks whether you know where the money's being...

Tailored, Not Benchmarked: A Fresh Look at Corporate Planning

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In today's competitive environment, every company has an action plan. However, the processes

Profit Pools: A Fresh Look at Strategy

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This article from Harvard Business Review analyzes how successful companies understand...

The Employee-Customer Profit Chain at Sears

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Most companies know very little about the way their customers and employees think and behave. Sears is different...

Memos to the President: Management Advice from the Nation's Top CEOs

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Eavesdrop in the corridors of power....

How Managers Make Things Happen (Unabridged)

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Let a managerial expert show you how to personify the ideal manager who motivates, inspires, and gets...

Managing for the Future: The 1990s and Beyond

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Savvy executives have long relied on the insights of Peter Drucker. Here, the world's most...

Total Quality Management: Leadership and Management (Unabridged)

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Why do some companies waste millions of dollars on team building, benchmarking, and other quality...

Total Quality Management: Managing Employees

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Employee involvement is truly a Pandora's box, tempting to open but powerful enough to change a...

Teaching the Elephant to Dance: Empowering Change in Your Organization

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You're in an organization, and you see how things could be better. Let change management specialist...